According to a recent McKinsey survey of executives, companies have pushed the time frame for digitizing many aspects of their business, from internal operations to supply chain and customer interactions, by three to four years. Digital products in those companies' portfolios have also shot some seven years ahead of where they had expected to be prior to the pandemic. The Great Resignation, skill shortages, supply chain disruptions, working from home, touchless customer experience, and agile process redesigns are paradigm shifts that businesses have rapidly needed to adapt to. But how do companies stay dynamic, resilient, and efficient in this new era? We believe that a big part of the solution may be found in digital employees, powered by automation and AI.

Digital Workforce Solutions PLC, the leading provider of intelligent automation (IA) services, has helped sustainability certification programme Planet Mark identify significant growth opportunities with a six-figure business value. Wanting to capitalise on growing demand to measure and quantify the impact of sustainability projects, Planet Mark needed to increase the productivity of its team of highly skilled analysts. With hiring new staff a costly and time consuming process, Planet Mark identified automation as a potential option to free up staff to focus on more complex tasks. To ensure Planet Mark fully understood what it could achieve through automation, Digital Workforce carried out a discovery phase highlighting the processes which could be automated. In total the discovery identified in the region of 1,000 reports, with a business value of six figures, which led Planet Mark to reassess its overall strategy based on what it could achieve through automation.

Are you an IT leader feeling stuck in your digital transformation goals? One of the most challenging questions in digital transformation is how to go from vision to execution. You may not be as far behind as you think. You simply need to adopt a better approach. One approach that will make the whole process easier for you to achieve your digital transformation goals is called hyperautomation.

A digital workforce is the'way to go' in dealing with labor crunches, says Chinese AI firm Guanchun Wang of Laiye says a digital workforce enabled by artificial intelligence can address problems such as the Great Resignation in the West and falling birth rates in China.

Can common business sense be programmed into AI? Many are certainly trying to do just that. But there are decisions that often require a level of empathy -- let alone common-sense -- that may be too difficult to embed into algorithms. In addition, while AI and machine learning are the hot tickets of the moment, technologists and decision-makers need to think about whether it offers a practical solution to every problem or opportunity. Machine learning, task automation and robotics are already widely used in business.

A perfect storm is engulfing the insurance industry. Incredible demand volatility and increasing claim complexity has provoked new, unprecedented – and unpredictable – spikes in workload. If leading players can't respond with agility to this short-notice, high-intensity demand for digital insurance workers, then service levels, customer loyalty, trust, reputation and operating margins are under threat. The pandemic has been a real eye-opener for insurers. Standard business continuity plans proved inadequate as business leaders faced dual imperatives of equipping and training a remote workforce – often within days – and dealing with huge spikes in demand for customer support.

Cognitive automation is a fast-evolving domain in computing and business process automation technology. It involves robotic process automation (RPA) and low-code platforms and promotes business efficiency by integrating artificial intelligence in enterprise operational processes. Cognitive automation involves other technologies like NLP, machine learning and deepfake AI to take the existing information and create models to promote cognitive and automotive-based decision making. The top emerging cognitive automation companies are rapidly turning this technology around to boost productivity, manage customer relationships, and make operations easier for the digital workforce. UiPath is all about taking bolder risks and opening the industry to greater possibilities.

In a stark white browser tab, Sam -- a young blonde woman with perfectly shaped lips -- asks me for the solution to 2 2. I immediately think of the infamous Star Trek: The Next Generation episode in which a tortured Captain Picard is shown four lights. If he admits there are five lights, the ordeal will stop. I'm at home, staring at the future face of the metaverse and trying valiantly not to think about memes from a TV show known for its exploration of ethics and humanity. Sam isn't a real person -- she's a digital human created by Auckland-based tech company Soul Machines. Designed to have a short conversation with visitors about herself, she runs on a proprietary "digital brain" and studies my expressions via webcam.

Enterprises benefit from digital workforce management not just because it solves their scalability problem, but also because it helps them do a lot more, such as breaking down silos and reducing risk. The potential of RPA (robotic process automation) is harnessed by a low-code, configurable intelligent automation platform, allowing businesses to design and manage a digital workforce in which human and robot workers complement each other. RPA technologies are assisting business leaders in increasing efficiencies across the board. Early adopters, however, have had difficulty scaling their initiatives. The biggest barrier according to industry experts is process fragmentation. Human and digital resources performing the work still exist in silos.

News: Digital Workforce welcomes Leon Stafford as a new key member of its global team and a Sales Director to the UK & Ireland. Digital Workforce recently welcomed Leon Stafford as a new key member of its global team and a Sales Director to the UK & Ireland. Having worked in the industry for many years, he will further strengthen our team's expertise in connected platforms, scale-up strategy, and conceptualizing impactful solutions that seamlessly align with our client's business objectives. On top of this, Leon brings with him industry-specific knowledge, particularly from the Public Sector, Financial Services, Contact Centers, Utilities, Retail, and Healthcare. "I'm hoping that one of the first things we'll do with Digital Workforce in the UK is helping out in the health service . If you take away some of the strain from people working in our healthcare with automation, they can thrive and do their best in what they're supposed to do," Leon describes.